FAQ

Delivery

How long will it take for me to receive my order?

Our core stock items can be dispatched the same day;
North Island: 1-3 business days.
South Island: 1-2 business days

Non-core stock items;
North Island: 3-5 business days.
South Island: 2-5 business days

Where is my order? Can I track my order?

If your order has been dispatched, you will have received an email containing a tracking number/link for NZC. If your order was split due to backorders, then you will receive a second tracking link on dispatch of this part of your order.

If you have not received this email, check your junk mail, then call us on 0508 GOLEMAN so our sales support team can confirm you are the recipient of these tracking emails – we can give you a link!

Can I get products within my order shipped to separate addresses?

We do not offer the ability to ship to multiple addresses at present. Orders of this nature must be submitted as separate orders.

Do you deliver outside New Zealand?

No, orders placed online are only eligible for delivery in New Zealand.